Welcome back to part two of our series on “the Smart Office.” In a smart office, mobile apps, and sensors are changing the way people work. They can determine everything from whether or not an employee is in the building, what their physical location is, and whether a conference room is in use. let’s dive into what exactly this new office will look like.
“A smart office will change everything. Think of how, just 10 years ago, a desktop computer was everything. Now, most employees use multiple devices daily” said Jeremy Ashley, vice president for Oracle Applications User Experience. “What’s the very first thing you do in the morning? ‘I pick up my phone and I read my email, my Facebook, and a selection of other things.’ This is a brand new behaviour. It’s never happened before”.
Smartphones, smartwatches, smart glasses: we are surrounded by intelligent, data-driven technology aimed at optimising every area of our lives. The main benefit of this new trend will be the advances in office “collective intelligence” and “connected products”
With new collective intelligence, an organisation now has “every man on deck” so to speak. Technical questions can be instant messaged to in-house support while on call with a customer or sales teams can consult with offsite production teams at a moment’s notice. The smart office allows everyone to be connected at once increasing overall efficiency and productivity.
In the past, the first sign of flaws within a product came when reports of malfunctions were filtered back to the home office. Today, each portion of a smart device can display its condition and alert technicians when service is required. New connected products will offer unprecedented insight. For example, Disneyland is replacing traditional tickets with new “MagicBands” smart bracelets that serve as a visitor’s ticket and payment method while also tracking their spending habits, movement, and wait times for rides. Using this info, managers can control the rate of flow within the park while also compiling the data to use within new advertising and marketing campaigns.
As devices continue to connect us, we are becoming part of much more than an office. Now is the time for companies to begin strategically thinking about how to bring their company and their workplace together for an unprecedented degree of sophistication and intelligence. Don’t be the last to start
Join us next time for part 3 of our “Smart Office Series”